90% CUSTOMER SATISFACTION IN 2023

Micronorma has once again increased its level of customer satisfaction by 3% compared to the previous year, reaching an overall satisfaction rate of 90% by 2023!
98% of respondents would recommend Micronorma, and will continue to invest in Micronorma as a business partner.
Our customers are particularly satisfied with:
- Technical capacity at project level (98%)
- Technical capacity to fulfill the client's request (98%)
- Clarity in the proposals presented (94%)
Regarding Micronorma's positioning, our clients consider that the factors that make us stand out are our experience and know-how (38%), and they consider Micronorma to be a trustworthy company (21%).
These results are the fruit of the commitment and dedication of our teams and our sense of commitment to our customers.
We will continue to work to maintain and strengthen our business relationships.
We would like to express our sincere gratitude to all our partners.

- MICRONORMA REACHES 90% CUSTOMER SATISFACTION IN 2023-